This page outlines the policies related to privacy, shipping, and returns for purchases made through gigglesandwiggles.shop.

Privacy Policy

Giggles & Wiggles respects your privacy and is committed to protecting your personal information.

When you make a purchase or interact with our website, we may collect certain information including your name, email address, shipping address, payment information, and order details. This information is used only for purposes such as processing orders, communicating with customers, and improving our services.

We may also collect non-personal information such as browser type, device information, and browsing activity through cookies or analytics tools to help improve website performance and user experience.

Giggles & Wiggles does not sell, rent, or trade your personal information to third parties. However, your information may be shared with trusted service providers that help operate our store, such as payment processors, shipping carriers, and website platforms.

By using our website, you consent to the collection and use of information as described in this policy.

Customers may opt out of marketing emails at any time by using the unsubscribe link included in those emails.

Shipping Policy

Orders placed through Giggles & Wiggles are typically processed within 2–5 business days after purchase.

Once your order has shipped, you will receive a confirmation email that includes tracking information when available.

Estimated delivery times may vary depending on the shipping carrier and destination. Standard shipping within the United States typically takes 3–10 business days, but delays may occur due to carrier issues, weather conditions, or high order volume.

Giggles & Wiggles is not responsible for shipping delays, lost packages, or delivery issues once the order has been transferred to the shipping carrier.

Customers are responsible for ensuring that the shipping address provided at checkout is correct. Giggles & Wiggles is not responsible for orders shipped to incorrectly entered addresses.

If an order is returned due to an incorrect address or delivery failure, additional shipping fees may apply for reshipment.

Return & Refund Policy

We want you to be happy with your purchase from Giggles & Wiggles.

If you are not satisfied with your order, you may request a return or exchange within 14 days of delivery.

To be eligible for a return or exchange:

  • Items must be unused and unwashed

  • Items must be in original condition

  • Items must be returned within the allowed return window

For hygiene reasons, worn garments may not be returned or exchanged.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

If an item arrives damaged or incorrect, customers must contact Giggles & Wiggles within 48 hours of delivery and provide photo evidence of the issue.

Once a returned item has been received and inspected, refunds will be issued to the original payment method.

If a customer requests an exchange, the replacement item will be shipped after the returned item has been received and inspected. Customers may be responsible for any additional shipping costs related to exchanges.

Original shipping costs are non-refundable.

Giggles & Wiggles reserves the right to refuse returns or exchanges that do not comply with these policies.

Store Policies

FAQs

How is my privacy protected?

We respect your privacy and safeguard your personal information carefully.

When will my order ship?

Orders are processed within 2 to 5 business days after purchase.

How do I track my shipment?

Once your order ships, you’ll get a confirmation email with tracking details.

What is your return policy?

You can request a return within 14 days of receiving your order.

How do I request a return?

Contact us with your order details to start the return process.

What if I’m unhappy with my purchase?

We want you to be happy; returns are accepted within 14 days for refunds.